Privacy Policy
Last updated: January 1, 2025
1. Introduction
InboxCore ("we," "us," or "our"), operated by TechnologyRay, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our email hosting services ("Services").
By using our Services, you consent to the data practices described in this policy. If you do not agree with our policies, please do not use our Services.
2. Information We Collect
Account Information
When you create an account, we collect:
- Name and email address
- Billing information and payment details
- Domain information for email setup
- Account preferences and settings
Technical Information
We automatically collect:
- IP addresses and login timestamps
- Browser type and device information
- Usage patterns and feature interactions
- Server logs for troubleshooting
Email Content
Your emails, attachments, and contacts are stored on our servers to provide the Services. We do not read, analyze, or use the content of your emails for any purpose other than providing the Services, spam/virus filtering, or as required by law.
3. How We Use Your Information
We use collected information to:
- Provide, maintain, and improve our Services
- Process transactions and send billing information
- Send service-related communications
- Provide customer support
- Detect and prevent spam, abuse, and security threats
- Comply with legal obligations
- Analyze usage to improve user experience
4. Information We Do NOT Use
We want to be clear about what we do NOT do with your information:
- No email content analysis: We never read your emails for advertising or profiling
- No data selling: We never sell your personal information to third parties
- No AI training: We do not use your content to train machine learning models
- No advertising: We do not show ads or use your data for targeted advertising
5. Data Sharing and Disclosure
We may share your information only in these circumstances:
- Service Providers: With vendors who help us operate the Services (payment processors, infrastructure providers)
- Legal Requirements: When required by law, subpoena, or legal process
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- Protection: To protect our rights, property, or safety, or that of others
We require all third parties to respect your data and comply with applicable data protection laws.
6. Data Security
We implement industry-standard security measures to protect your information:
- TLS encryption for data in transit
- Encrypted storage for sensitive data
- Regular security audits and updates
- Access controls and authentication
- 24/7 infrastructure monitoring
While we strive to protect your information, no method of transmission or storage is 100% secure. We cannot guarantee absolute security.
7. Data Retention
We retain your information for as long as your account is active or as needed to provide Services. After account termination:
- Email content is typically deleted within 30 days
- Account information may be retained for legal and business purposes
- Billing records are kept as required by law
- Anonymized usage data may be retained for analytics
8. Your Rights
Depending on your location, you may have the following rights:
- Access: Request a copy of your personal data
- Correction: Request correction of inaccurate data
- Deletion: Request deletion of your data
- Portability: Request export of your data in a common format
- Objection: Object to certain processing activities
- Withdraw Consent: Withdraw consent where processing is based on consent
To exercise these rights, contact us at privacy@inboxcore.xyz.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.
10. Cookies and Tracking
We use essential cookies to operate our Services. These cookies are necessary for authentication, security, and basic functionality. We do not use tracking cookies for advertising purposes.
11. Children's Privacy
Our Services are not intended for users under 18 years of age. We do not knowingly collect personal information from children. If we learn we have collected information from a child, we will delete it promptly.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be communicated via email or through the Services. Your continued use after changes become effective constitutes acceptance of the updated policy.
13. Contact Information
For privacy-related questions or to exercise your rights:
Privacy Email: privacy@inboxcore.xyz
Support Email: support@inboxcore.xyz
Legal Email: legal@inboxcore.xyz